Returns & Refunds policy

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 15 DAYS

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery

Returns need to be made in within 15 days of purchase. All returns must be returned in an unused condition with all tags and packaging in tact. We do not cover return postage costs. We check all items before posting, however in the event you should be unhappy with your item, damage claims must be reported within 5 days of receiving the item.

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

SALE ITEMS – Please note we do not accept returns on sale items

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail trickymunro@gmail.com